What payment methods do you take?
We are currently accepting bank transfers in the UK. We chose this payment method because it is fully safe, simple and easy to use. Due to faster payments, our bank transfers are almost instantaneously - it means that you can buy real time.
What is a private key?
Private key (still called a closed key) is a special combination of characters that gives access to the cryptoplate account.
What charges are doing?
All collections are included in the price. You will get exactly the amount you see on the order form. We sell with a variable interest rate above the market rate to cover our operating expenses and that our suppliers can profit. A compromise for this is ease of use and speed service - we are not the cheapest, but we are trying to be better!
How long will it be necessary to make my profit coins?
We always strive to make your coins in your wallet for two hours after you have placed your order, but it can be just 15 minutes. Since all our transactions are handled manually by our trusted suppliers for safety purposes, it is valid only during operation; You can see when our service is at the top of the page.
Can I cancel the exchange if the payment is already compiled?
The processed transactions are not subject to canceling after cryptoplastic or funds have been sent, in this regard, carefully check all parts of exchange to its commission.
Can I cancel the transaction that has already been processed?
The processed transactions are not subject to canceling after cryptoplastic or funds have been sent, in this regard, carefully check all parts of exchange to its commission.
What cryptobles are available in your exchanger?
At the moment, in our exchange service, exchange for subsequent cryptoum: Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), LitCoin (LTC), XRP, Dash (Dash), Ethereum Classic (ETC), ZCash (ZEC) .). In the future, this list will be replenished with various new and promising cryptobles.
Cryptovaluta did not arrive at the designated wallet that I do?
By clicking on your wallet number in Invoice, you can find out the status of your network transaction. Perhaps your payment has not received the required number of network confirmations.
How long does the verification occupy?
The verification process takes no more than 15 minutes, but in some cases it can take up to 12 hours.
What are the limits for exchanges?
Bank card:
- 30 000 euros per day
- 70 000 euros per week
- 150 000 euros per month
Remittance:
- 100 000 euros per day
- 500 000 euros per week
- 1,500 000 euros per month
Advanced Cash:
- 30 000 euros per day
- 90,000 euros per week
- 300 000 euros per month
Payeer:
- 30 000 euros per day
- 90,000 euros per week
- 300 000 euros per month
Which commission charged for exchanging a bank card?
In exchanges with the bank card, commissions are installed in the following sizes:
Processing Commission: 4.5%
Company Commission: 4.5%
Commission Network: 0.0001 BTC / 0.005 ETH / 0.001 LTC / 0.00001 XRP / 0.0001 BCH / 0.0055 Dash / 0.005 ETC / 0.0002 ZEC / 0.2 Ada / 0.00001 XLM
Residents What countries do you do not provide services?
Currently, the exchange service our service does not provide its services to residents in the following countries:
Albania, Algeria, Bahamas, Barbados, Bolivia, Botswana, Venezuela, Ghana, Democratic Republic of Congo, Zimbabwe, Iceland, Iran, Iraq, Islamic Republic of Afghanistan, Yemen, Cambodia, China, North Korea, Crimea, Cuba, Kuwait, Lebanon, Libya , Mali, Mauritius, Mongolia, Myanmar, Nepal, Nicaragua, Pakistan, Palestine, Panama, Syria, Somalia, Sudan, Uganda, Central African Republic, Ecuador, Southern Sudan, Jamaica, Japan, Transnistria, Donetsk, Lugansk, and The following States S.S.A.: New York (NY), Georgia (GA), Connecticut (CT), New Mexico (NM), WAS), Hawaii (HI), Vermont (VT), Texas (VT), Texas (VT), Tx), Nevada (NV).
Can I make an exchange from a relative's bank card, a friend familiar?
To produce exchanges using third-party cards in our exchange service is prohibited. It is possible to exchange exchanges only with the use of the bank card to the user of the exchange service.
On what basis do you collect personal data and customer documents?
Bit-Market exchange service collects personal data and customer documents in accordance with money laundering policy (AML) and KYC international requirements.
What document can I provide for a person's confirmation?
- bill of utilities
- Account for telecommunication services
- an extract from a bank or other financial institution
- a certificate from the state institution.
* The document must be dated no later than 3 months.
What is the minimum amount for exchanging?
Can I cancel the transaction made?
When sending bitcoins or any other cryptoulet, a small error may occur through which you can cancel the transaction in bitcons.
Unfortunately, the "Cancel" button is absent: Crippling transactions in the networks of bitcoins and esters are irreversible, and SpectroCoin does not control them.
Knowing this, you must check the recipient and transaction details before processing your order, as you will not be able to cancel the transaction bitcocks after implementation.
Why should I give my IPN?
To issue you a debit card nominated in national currency, we also have to adhere to the requirements of our partners. So, we ask you to indicate the country of accommodation for tax purposes and provide an appropriate tax number, etc. Identification tax number (IPN).
What currencies can I replenish your card?
We accept three fiant currencies: USD, EUR, GBP.
What is a public key?
Public key is your unique bitcoin address that is used in block chains.
Every network member can see it. It represents a string of letters and numbers that generated on a private key that identifies the sender or recipient.
What is crypto(Currency)?
The term "cryptoplate" refers to digital types of currency. It is created and transmitted by cryptographic methods, mainly based on block technology.
Simply words, cryptoulitis are an artificial payment system, equivalent to genuine money that has an official course.
